First Line Support Engineer

Bij Venn in Vilvoorde

IT

First Line Support Engineer

Bij Venn in Vilvoorde

€ 1800 - € 2300 bruto

Wat kan je?

  • Support
  • Bachelor denkniveau
  • Junior werkniveau
  • 2 jaar werkervaring
  • Nederlands, Engels, Frans sprekend

Wat krijg je?

  • Inhouse
  • € 1800 - € 2300 bruto
  • Geheel op kantoor
  • Mobiel
  • Laptop
  • 13e maand
  • Pensioen
  • Hospitalisatieverzekering

Wat doe je?

  • Minimaal een 38-urige werkweek
  • Je werkt samen met IT

De vacature

Venn is a B2B managed service provider specializing in SDWAN technologies. We deliver stable and efficient VPN services to customers worldwide by taking all available Internet connections and connecting them into an unbreakable service. We have grown tremendously in the past year and are therefore expanding our activities. In 2020 we had over 200 customers with around 50 in construction. Venn Telecom is expanding fast and needs to recruit curious and passionate technical profiles to maintain the best level of service quality and superfast delivery. The open position of Junior Support Engineer has the following ideal profile.

Functie eisen

Ideal profile
  • Practical knowledge in following technologies and services: VLAN, VPN, WAN interfaces, LAN design and implementation, IP routing, Basic firewall configuration, Mobile technology (3G/4G/5G and satellite)
  • A good sense of customer care and pride in customer satisfaction
  • A very big appetite to learn new technologies (SDWAN, SDN) and create innovative solutions (4G bonding, Mobile VPNs, hybrid deployments)
  • Communicatively strong in FR/ ENG and good base in NL

Jouw belangrijkste taken:

01

Customer support via phone and ticketing system (1st & 2nd line);

02

Preparation of orders and configuration of the routers;

03

Inventory management;

04

Supervision of the network to proactively tackle issues;

05

Participating in duty service to support 24/7 SLA.

Over Venn

  • Opgericht in 2014
  • 3 kantoren
  • 10-20 medewerkers
  • 32 is de gemiddelde leeftijd

Venn is a B2B managed service provider specializing in SDWAN technologies. We deliver stable and efficient VPN services to customers worldwide by taking all available Internet connections and connecting them into an unbreakable service. We have grown tremendously in the past year and are therefore expanding our activities.

In 2020 we had over 200 customers with around 50 in construction.

Locatie

  • Mechelsesteenweg 277
  • 1800 Vilvoorde
  • België

Hulp nodig?

Danny Pot staat altijd klaar om jou te helpen bij de zoektocht naar een nieuwe baan. Neem vrijblijvend contact op.

Heeft deze vacature je enthousiast gemaakt en wil je graag een keer langs voor een gesprek? Solliciteer dan direct.

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